Questions about ordering a voucher
No, the voucher is intended as a gift. It can only be redeemed after payment. If you would like to experience a Flightbase activity yourself, you should therefore select the "Register" option. This way we can reserve a date for you directly. You can find the registration questions here.
We send the vouchers within 1-2 working days by A Mail. If you need it really quickly, you can also print out the voucher directly after ordering.
To ensure that the voucher remains a surprise, we send it in a neutral envelope. You can also specify a different delivery address when ordering if you would like the voucher to be sent to your place of work, for example. On request, the voucher can be delivered ready as a gift packed as a gift. (Not visible during shipping).
Yes, the billing and delivery address can be entered when ordering.
Yes, we send our vouchers worldwide. However, depending on the country, we may have to charge postage costs from the Swiss border. The invoice is issued in euros. Payment is made to a euro account without bank charges. Direct payment by credit card is also possible.
Yes, the desired name can be entered during the ordering process.
During the ordering process, you can choose a beautiful gift box as an option. This gives you a high-quality gift to hand over. It is also possible to give the voucher or gift box as a beautiful gift wrapped as a beautiful gift.
If the selected activity does not take place, the voucher can also be used for another Flightbase experience. The vouchers are also freely transferable and can be redeemed by another person. We also offer the following options experience boxes or vouchers with a free choice of amount of your choice. This allows the recipient to choose their own favorite activity.
No, the recipient can choose his or her favorite place from our offer when registering.
No. Only when the voucher holder registers with us can he or she specify a preferred date.
No, the printed date is the expiration date of the voucher and has nothing to do with the implementation date.
Our vouchers retain their value for 10 years in accordance with the Swiss Code of Obligations. The value of the voucher can be extended free of charge up to this point.
>to extend the voucher
After placing your order, you will immediately receive the voucher plus invoice. However, the voucher can only be redeemed after payment has been made. The invoice is payable within 10 days. You also have the option of paying for the voucher directly online when you place your order. In this case, the voucher is valid immediately.
No, the voucher must be paid immediately after delivery in accordance with the payment deadline printed on the invoice.