Questions and answers about logging in
No, the vouchers are meant as gifts. If you already have a desired date for the activity, you can register directly.
We have no fixed registration deadlines. However, it is advisable to book your preferred date as early as possible. Ideally about 1-2 weeks before booking. This gives us enough time to organize your experience. Short-term registrations with a few days' notice are usually also possible, but we cannot always guarantee free places.
Registrations must always be made online. At www.passagierflug.ch under "Register" you can enter your voucher number or register directly without a voucher. We will then check your preferred date and send you a confirmation by e-mail. > Go directly to registration
If you want to register multiple people for the same day, the same time, or the same flight, please follow these steps:
Open the product page for the offer you’d like to book.
Click on “ booking ” and then on “Direct Registration”
Select the number of people, the location, the desired date, and the desired time.
If all or some of the people have a voucher, you can enter the voucher codes in the “Payment” section. These will then be deducted from the offer price.
Any Flightbase coupon can be applied toward any other Flightbase offer. To do so, follow these steps.
Open the product page for the offer you’d like to sign up for.
Click on “ booking ” and then on “Direct Registration.”
Select the number of people, the location, the desired tour date, and the preferred time.
During the registration process, in the “Payment” section, you can then enter your voucher number in the “Voucher Code” field. The value of your gift certificate will then be deducted from the listed price. It’s also possible to add multiple gift certificate numbers.
Any remaining balance will be issued to you as a gift certificate.
For many of our offers, you can choose directly from the available time slots. If there are no fixed time slots available, we’ll organize the booking individually for you.
Check the voucher number for spelling mistakes. U and V are often mixed up, for example. Spaces after the voucher number are also displayed as errors. If the number is still not accepted, you can send us an e-mail with the following information: voucher number (if recognizable) and, if known, the name of the person who ordered the voucher. We will then send you the correct number immediately.
Flight dates cannot always be held due to weather conditions. In the registration process you can indicate whether or not a postponement is possible in this case. If no postponement is possible, we will refund 100% of the flight price.
This is generally possible. However, please note that the person may already have something else planned for this date and may not have time. Therefore, check carefully whether the booking can be used. In such cases, we recommend giving a voucher as a gift and then making an appointment with booking .
If you make a reservation without a coupon, we'll either send you an invoice via email for advance payment—depending on the offer—or you can pay for the flight online. Please note that some experiences and last-minute bookings may only be available via online payment.
Flights will only take place under suitable conditions. In case of rain, poor visibility (clouds), or strong winds, the flight cannot take place. Your pilot will personally inform you of the weather decision the evening before or on the morning of the flight, depending on booking . You can find details about the weather decision in your registration overview.
Activities that are not weather-dependent—such as flight simulators—can, of course, be enjoyed in any weather.
It's always frustrating when a flight is canceled due to bad weather. But don't worry—the nice weather will definitely return.
If your flight has been canceled, you have two options:
- You can contact your pilot directly to request a new date.
- You can use the rescheduling form to let us know when you’d like to take your flight instead. We’ll then update your registration and restart the registration process. As soon as your new date has been confirmed, you’ll receive a new confirmation email.
Postpone registration:
https://www.passagierflug.ch/uber-uns/anmeldung-verschieben
Please note that if your pilot cancels, your booking will not automatically be rescheduled to the second preferred date you provided during registration.
team events are organized on an individual basis. On our website, you’ll find a quote request form with the necessary information. We’d be happy to provide you with a no-obligation quote.
Which event are you interested in?
> Paragliding
> Skydiving
> Hot-air ballooning
> Helicopter flight
> Flight simulator
Make sure you bring your voucher or, in the case of advance payment, the ticket with you, as the activity cannot be carried out without a valid voucher/ticket. What you need to bring for the individual activities can be found on the registration confirmation.