Questions about postponement/cancellation

Postponements must be entered via the postponement form. We cannot accept postponements by telephone, email or chat to avoid any misunderstandings.

https://www.passagierflug.ch/uber-uns/anmeldung-verschieben

Cancellations must be made by using the cancellation form. Cancellations by email, telephone and chat cannot be accepted, so that there are no misunderstandings.

https://www.passagierflug.ch/uber-uns/anmeldung-stornieren

Don't hang your head, the good weather is sure to return soon. Here you will find the next steps to arrange a new booking .

- When your pilot informs you of the negative weather decision, you can directly give him a new desired date if you already know it.
- If you do not yet have a new desired date, you can fill in the postponement form at a later date.
- The booking will not automatically be postponed to the second desired date specified during registration.